Customer Handling,Communication Skills
5 to 6 Years
Doha, Qatar
December 28 2021
Company : PRIME PARK SOLUTION Doha
Employment Type : Full time
Company Details :
With more than 1 million square meter of properties under facility management and 20,000 parking spots under operations and management in Qatar, UAE, KSA, Lebanon and Jordan.
The secret to a successful design and eventually operation of a car park lies in a well-conceived functional design, easy to navigate for the driver, taking into account traffic flow, signage and way finding, lighting, security as well as access and revenue control. We work jointly with architects, developers and consultants to deliver the best parking design.
Maintain operation at car park and ensure customers get high quality service and satisfaction
Respond swiftly to sound of alarm attached to marked vehicles when activated and investigate disturbances
Identify possible risks at car park and resolve conflict where it arises
Carry out regular patrol of parking area and issue notices of payment to customers for non-compliance to parking terms and condition
Carry out regular cleaning of car park to ensure it is tidy and organized always
Respond immediately to all reports concerning damage to equipment, antisocial behaviour, and/or unauthorized access and resolve all issues
Ensure daily reports are produced showing irregular occurrences, such as damage to property
Ensure a safe, hazard free, and clean parking environment.
Requirements – Skills, Abilities, and Knowledge:
At least 5 years of experience in GCC
Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
Ability to carry out functions professionally
Excellent customer service skills to ensure high degree of customer satisfaction
Highly energetic, confident, reliable, punctual, and proactive individual
Ability to give attention to detail and perform tasks accurately
Strong knowledge of and ability to apply Microsoft Office package
Experience working before as a parking, patrol, or enforcement officer
Possess valid driver’s license.
Experience in CCTV/BMS operations, familiar with reporting.
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